Thank you for choosing The Cakery Dani LLC.

Thank you for allowing us to be a part of your celebration! Below, you will find the terms and conditions related to your custom cake order. Please read the following information and do not hesitate to contact us with any questions or concerns.

Deposit

A non-refundable deposit of 50% is required to reserve the date and consider our engagement a contract for services to be rendered. No order will be processed or prepared until the deposit has been received. Please ensure that all information on the invoice is correct before paying the deposit. By paying the deposit, you agree to all of The Cakery Dani LLC’s terms and conditions.

You and The Cakery Dani LLC acknowledge and agree that the deposit shall constitute liquidated damages and not penalties. The parties further acknowledge that (i) the amount of loss or damages likely to be incurred as a result of a breach of this agreement by you is incapable or difficult to precisely estimate and (ii) the deposit bears a reasonable relationship to, and is not grossly disproportionate to, the probable loss likely to be incurred in connection with any such breach.

Final Payment

The remaining balance of your order must be paid two (2) days prior to delivery/pickup. Your order will not be provided if payment is not received on or before such date, resulting in the cancellation of your order.

Cancellations/Postponements

You are responsible for notifying The Cakery Dani LLC of any date changes or your intention to cancel your order. A credit will be issued for cancellations or postponements communicated more than seven (7) days prior to the event date. No credit will be issued for cancellations or postponements communicated within seven (7) days of the scheduled event date, and the balance for your order will also be due and payable.

Order and Cake Design Changes

Design changes are accepted up to seven (7) days prior to the scheduled event date. Any changes requested after this date cannot be guaranteed and may be subject to additional charges.

Pickup/Delivery/Late Fee

If you or your representative choose to pick up and set up your order, you assume all liability and responsibility for its condition once it has left our possession. The Cakery Dani LLC is not liable for any damages due to negligence or improper handling (including collapse, melting, pokes, etc.) once your order has been picked up or delivered (this also applies to Lyft/Uber pickups). You are responsible for providing a suitable environment for your order (away from heaters, direct sunlight, vibrations, people). Cakes are perishable and once taken out of the refrigerator, should be stored in optimal room temperature of 70 degrees Fahrenheit or below. Cakes are heavy and require a sturdy table. You will receive care instructions prior to receiving your order.

The pickup location will be in the city of Clearwater, FL. The precise address will be provided once the order is booked. Weekday pickups are scheduled accordingly. Saturday and Sunday pickups are typically scheduled between 10 am – 12 pm. Please be considerate of your scheduled pick-up time. Late arrivals must understand that The Cakery Dani LLC has the right to leave if the agreed-upon time is not honored by the customer.

A late fee will be added to late pickups:

  • $15 for 30 minutes past pickup time
  • $40 for 60 minutes past pickup time

*Late fees must be paid before The Cakery Dani LLC will release your order.

Quality

We pride ourselves on the quality of our products and services. It is important to remember that cakes are a perishable and delicate product. Unfortunately, once you take possession of your order (via delivery or pickup), a number of factors relating to the care and transportation thereof may result in the quality being compromised or damage occurring that is beyond our control or responsibility. Care instructions must be followed thoroughly in order to avoid compromising the quality, freshness, and design of your order.

Serving Size

At the time of pickup or delivery, you will receive instructions on how to cut your cake to maximize your servings. Please note that if you do not follow these instructions, The Cakery Dani LLC is not liable for any cake shortage.

Emergencies/Force Majeure

Neither party shall be responsible for any failure to fulfill its obligations of this contract due to causes beyond its reasonable control, including but not limited to acts or omissions of government/military authority, acts of God, shortages of materials, transportation delays, fires, floods, pandemics, labor disturbances, riots, or wars, provided that such party gives prompt notice to the other of its acknowledgment of this provision and makes a diligent effort to resume its performance upon the conclusion of such force majeure. If The Cakery Dani LLC should fail to deliver your order on the date requested due to any of the aforementioned reasons, a full refund will be issued to you.

Allergies

Our cakes are prepared in an environment where soy, eggs, gluten, dairy, nuts, and other allergens may be present. Please advise us if there are any allergies so that proper care may be taken to avoid them. Although we use best practices to avoid cross-contamination, there is no guarantee that the products produced will be free from potential allergens. It is your responsibility to notify guests of any potential allergens. The Cakery Dani LLC disclaims all responsibility for allergic reactions or complications as a result thereof.

Disclaimer

We are dedicated to satisfying our clients’ cake requirements. In the event that you are completely dissatisfied with your order, please contact us on the day of your event and explain the situation. You must contact us on the day of your event and provide photographs of any issue(s) to be eligible for a refund, though one is not guaranteed.